IT professionals or the people who are working in IT industry are always in learning and examination mode, hope you all are agreed with above statement. Giving and passing professional examinations means attaining a global certification.

The purpose of Certifications are:
  • Pay rise and promotions
  • Better career opportunities
  • Increased Demand
  • Global Competition
  • Global recognition
  • Update with technology advancement
Besides IT technology certificates there are many other certificates available which are almost mandatory to get promotion or rather you need to prove yourself i.e. Process and project management.

Most popular process management certificate is ITIL –Information technology Infrastructure library, the latest edition of ITIL is ITIL 2011.

Why one should do atleast ITIL foundation certificate – ITIL is framework and many of the companies implemented or implement ITIL.

ITIL framework helps organization

  1. Allocate resources in efficient manner
  2. Increased in productivity with limited resources
  3. Quality – which is accepted worldwide
  4. More business
  5. Better and defined level of services as per quality or standards
  6. Saving on cost or spending efficiently
And who will built and work on ITIL – of course we “the workforce” so it means learning ITIL is not another certification, ITIL certification is necessity.

How ITIL certification will help a professional

Learning and being qualified on ITIL means you are fit for ITIL compliant origination. If you are looking for senior role in an organization in that case ITIL foundation certification are must. Now it depends on your role and experience that how many or what level of certification you need to passed.

ITIL Levels and Credit system

Level 1 - ITIL foundation is compulsory

Level 2 - ITIL intermediate – one can choose any training and certificate as per his/her role. ITIL intermediate further divided in to 2 streams i.e. ITIL capability and ITIL lifecycle.

Level 3 – ITIL MALC – Managing Across the Lifecycles – is compulsory to become ITIL expert.

Level 1Level 2Level 3
FoundationIntermediateExpert
Certification – ITIL foundation 2011 ( 2 credits )ITIL intermediate is divided in to 09 categoriesMALC – Managing across the lifecycles (5 credits)
ITIL intermediate service operation – 3 credits
ITIL intermediate service design – 3 credits
ITIL intermediate service strategy – 3 credits
ITIL intermediate Service transition – 3 credits
ITIL intermediate Continuous service improvement – 3 credits
ITIL intermediate Operation support & Analysis – 4 credits
ITIL intermediate Service offerings and agreements – 4 credits
ITIL intermediate Release, Control and Validation – 4 credits
ITIL intermediate Planning, protection and optimization – 4 credits


Training for ITIL

Available in both modes i.e. Online and classroom. There is no compulsion to undergo any training for ITIL foundation exam, but afterward one need to sit for training to write an ITIL intermediate exam.

Typical duration for ITIL foundation training is 20 hours, ITIL intermediate training duration is 3 days for every module and duration for MALC training is 4 days.

Cost for ITIL Examination

  • ITIL exam cost varies from country to country

  • ITIL foundation exam cost in INDIA is Rs. 11500/- to 14000/- + taxes

  • ITIL intermediate exam cost in India is Rs. 16000/- to 20000/- + taxes

  • ITIL MALC exam cost in India is Rs. 17000 to Rs. 22,000/- + taxes
ITIL Exam cost range is specified because it depends on institute or company where you are attempting.

ITIL Exam mode

  • Online and paper based both

Passing percentage for ITIL

  • ITIL foundation – 65%
  • ITIL intermediate – 70%
  • ITIL MALC - 70%
Duration of ITIL examination
  • ITIL foundation – 60 minutes
  • ITIL intermediate – 120 minutes
  • ITIL MALC – 120 minutes

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